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Digital, data and the new customer experience imperative
Companies throughout Asia Pacific (APAC) have been forced to adapt in many ways following the events of 2020, but customer experience (CX) was already shifting before then.
06 July 2021
Digital consultancy R/GA launches 'Lean Experience Stack’ offering in APAC
Aimed at building and redesigning digital ecosystems for the new era, digital innovation specialist R/GA has established a new ‘Lean Experience Stack’ service for the Asia Pacific.
03 April 2020
SAP consultancy itelligence picks up Thai specialist ISS Consulting
Global SAP specialist and NTT Data Group subsidiary itelligence AG has acquired ISS Consulting – one of Thailand’s leading SAP consultancies.
25 July 2019
Companies should focus on ROX, contends latest PwC consumer survey
Celebrity and ‘influencer’ endorsements have the most impact on product/service adoption. Fact or fiction? Ask PwC.
27 March 2019
EY acquires Australian SAP consultancy Plaut IT and Malaysian subsidiary
01 February 2019
Asia Pacific execs lead globe for use of customer experience technologies
A global survey of executives by strategy and management firm Bain has revealed Asia Pacific business operators to be well ahead in their adoption of customer experience tools.
30 August 2018
Cognizant acquires Asia Pacific Salesforce consulting specialist SaaSfocus
Global digital consultancy Cognizant has continued its string of recent acquisitions with the purchase of Asia-based Salesforce specialist SaaSfocus.
24 August 2018
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