Accenture and nCino expand digital banking alliance to Asia Pacific

Accenture and the cloud-based digital banking provider nCino are expanding their alliance to the Asia Pacific and EMEA.

Having worked together since 2014, global professional services giant Accenture and the US-founded digital banking provider nCino (of which Accenture Ventures owns a minority stake) have announced an expansion of their alliance into the Asia Pacific and EMEA (Europe, Middle East and Africa) markets – with active engagements already underway in Australia among other locations.

Built on the Salesforce platform – ‘by bankers for bankers’ – nCino’s cloud-based Bank Operating System is an end-to-end digital banking platform for financial institutions which combines a range of functions, from customer relationship management, onboarding and deposit account opening to loan origination, enterprise content management and instant reporting – allowing financial services organisations to replace disparate legacy systems and manual functions with a single cloud-based solution.

“As the demand for the cloud has increased dramatically in financial services, moving into additional markets with nCino is a natural extension of our strategic relationship,” said US-based managing director and Accenture’s nCino practice lead Jared Rorrer. “We’re deeply vested in the success of this platform and remain committed to ensuring that our clients get the most of their implementation.” To date, the Accenture and nCino implementation partnership has concentrated on large financial institutions in the North American market – with clients such as Santander and SunTrust among nCino’s nearly 250 adopters – but according to the firms will now be expanded across the Asia Pacific and other geographic regions in response to strong market demand and the ever-growing need for digital transformation.

“We’re excited to grow our alliance with Accenture and bring true digital transformation to financial institutions worldwide,” said Pullen Daniel, managing director – international at nCino, adding that clients are able to respond more nimbly to shifts in regulations and customer needs thanks to the Bank Operating System’s inherent flexibility. “Accenture has a proven track record of helping financial institutions optimise their processes, customer relationships and digital banking opportunities in the cloud.”

Deloitte Digital and PwC also serve as global strategic partners for the nCino platform – along with Cognizant as an APAC, US and EMEA implementation partner – but Accenture cites a competitive edge; “We have drawn on our experience in the U.S. and global network of more than 7,600 professionals focused on Salesforce projects to create a set of nCino-specific accelerators and tools to simplify complex implementations and bring speed and clarity to the delivery of the nCino Bank Operating System globally,” said Rorrer.

Describing itself as a worldwide leader in cloud banking, nCino – which late last year opened an APAC headquarters in Sydney (led by former L.E.K. Consulting senior management consultant Mark Bernhardi) – boasts some impressive figures, claiming that on average its clients report a more than doubling of account opening completion rates and a 92 percent reduction in serving costs. Globally, Accenture has some 350-plus dedicated nCino implementation specialists across nine countries.