Willis Towers Watson adds Tan Juan Jim to senior team in Malaysia

International consulting firm Willis Towers Watson has picked up Asian executive Tan Juan Jim. He becomes the firm’s new Talent & Rewards Business Leader for its operations in Malaysia.

Tan Juan Jim was most recently at Parkway Pantai, Southeast Asia's largest private healthcare provider, where he was the Group Head of Human Capital Management for three and a half years. He previously held the position of Group Head of Human Capital Management at IHH Healthcare Berhad, also for a little over three years – overseeing more than 30,000 employees across six countries.

Earlier in his career Tan Juan Jim spent more than seven years at international HR consultancy Hay Group (today Korn Ferry Hay Group), latterly as the lead of the Building Effective Organisation (BEO) and Executive Compensation Practices in Malaysia.

He holds a Master of Science in Engineering and a Doctorate of Philosophy in Artificial Intelligence, both from the Queen Mary University of London. He completed his Bachelor of Science in Computing & Information Systems at the Sunway College, Malaysia.

Tan Juan Jim joins Willis Towers Watson as the Talent & Rewards Business Leader for its operation in Malaysia – leading the firm’s Talent & Rewards consulting business in the country, covering everything from executive rewards, employee insights and rewards data services, to talent management, assessment and organisation development. The appointment brings almost 17 years of experience across the ASEAN region to the firm, in a period of strong growth in the region’s various markets – particularly healthcare. Worldwide, the firm has over 40,000 employees serving in more than 140 countries.

According to a recent survey from Willis Towers Watson’s Asian arm, which has four offices in Kuala Lumpur among numerous others in the region, there is a growing recognition from employers in Malaysia that benefits matter and can be used to drive attraction, retention and engagement of employees. However, currently, only half of employees say that their benefits package meet their needs.

Yet, in a recent local survey, in which the consulting sector came out on top as the most popular industry for Malaysian graduates, with professional services firms PwC and EY ranked one and two for the most desired employer followed by fellow Big Four members KPMG and Deloitte in the top ten overall, the graduate respondents said that they would be content with a salary of just RM2,712 – with expectations down from RM2,827 in the previous year.