Willis Towers Watson adds Tan Juan Jim to senior team in Malaysia

14 March 2018 Consultancy.asia

International consulting firm Willis Towers Watson has picked up Asian executive Tan Juan Jim. He becomes the firm’s new Talent & Rewards Business Leader for its operations in Malaysia.

Tan Juan Jim was most recently at Parkway Pantai, Southeast Asia's largest private healthcare provider, where he was the Group Head of Human Capital Management for three and a half years. He previously held the position of Group Head of Human Capital Management at IHH Healthcare Berhad, also for a little over three years – overseeing more than 30,000 employees across six countries.

Earlier in his career Tan Juan Jim spent more than seven years at international HR consultancy Hay Group (today Korn Ferry Hay Group), latterly as the lead of the Building Effective Organisation (BEO) and Executive Compensation Practices in Malaysia.

He holds a Master of Science in Engineering and a Doctorate of Philosophy in Artificial Intelligence, both from the Queen Mary University of London. He completed his Bachelor of Science in Computing & Information Systems at the Sunway College, Malaysia.

Tan Juan Jim, Talent & Rewards Business Leader in Malaysia at Willis Towers Watson

Tan Juan Jim joins Willis Towers Watson as the Talent & Rewards Business Leader for its operation in Malaysia – leading the firm’s Talent & Rewards consulting business in the country, covering everything from executive rewards, employee insights and rewards data services, to talent management, assessment and organisation development. The appointment brings almost 17 years of experience across the ASEAN region to the firm, in a period of strong growth in the region’s various markets – particularly healthcare. Worldwide, the firm has over 40,000 employees serving in more than 140 countries.

According to a recent survey from Willis Towers Watson’s Asian arm, which has four offices in Kuala Lumpur among numerous others in the region, there is a growing recognition from employers in Malaysia that benefits matter and can be used to drive attraction, retention and engagement of employees. However, currently, only half of employees say that their benefits package meet their needs.

Yet, in a recent local survey, in which the consulting sector came out on top as the most popular industry for Malaysian graduates, with professional services firms PwC and EY ranked one and two for the most desired employer followed by fellow Big Four members KPMG and Deloitte in the top ten overall, the graduate respondents said that they would be content with a salary of just RM2,712 – with expectations down from RM2,827 in the previous year.

Deloitte adds Richard Hayler as Disputes and Arbitration leader

16 April 2019 Consultancy.asia

Deloitte has brought in Richard Hayler as its new Southeast Asia Disputes and Arbitration Leader. Hayler crosses from FTI Consulting – continuing the recent personnel shuffle in the regional forensics space.

Following the onboarding of veteran forensics expert Jarrod Baker as its new Forensic Investigations Leader for Southeast Asia earlier this year, global professional services leader Deloitte has added another ex-FTI Consulting executive to its regional forensics practice with the appointment of Richard Hayler as its new Southeast Asia Disputes and Arbitration leader. It’s Hayler’s second stint at the Big Four firm.

Originally starting out as an auditor in the chemicals, pharmaceuticals & energy practice of fellow Big Four firm KPMG in the UK (via a five-year Technical Director role with specialist life sciences consultancy Primarius), Hayler after three years crossed to Deloitte in 2008, serving as an Associate Director for its Forensic & Dispute Services division in London, and then from 2012 in Singapore. 

From there, Hayler joined the Singapore office of FTI Consulting’s Economic & Financial practice, promoted to senior managing director at the beginning of last year. Now, like his colleague Baker, Hayler has returned for his second stint with Deloitte, after respectively four and nearly six years with FTI. Meanwhile, FTI recently added e-discovery expert Christopher Marks as a senior managing director – continuing its global raid on Ernst & Young.

“I am delighted to be returning to Deloitte rejoining old friends and being on board with a great team,” Hayler said. This is an exciting time to be back at Deloitte as the firm has made great strides integrating to serve its clients across Asia Pacific better and I look forward to being part of that success.” As of September last year, Deloitte began integrating its Asia Pacific arms into single operational unit – with a co-attendant $321 million investment committed to human capital.Deloitte adds Richard Hayler as Disputes and Arbitration Leader in Southeast AsiaHayler across his career has developed expertise in a broad range of  competencies around forensics, disputes and litigation, including complex valuations, M&A and contractual disputes, accounting irregularities; alleged misappropriation, asset tracing and fraud investigations among others – having led or advised teams multiple jurisdictions in “some of the largest and most complex cases in the last decade.”

“Having Richard in our leadership team is a strong market differentiator,” said Tim Phillipps, Deloitte’s Financial Crime Strategy and Response Network leader for APAC. “His track record and extensive experience will be critical as we continue to expand and strengthen our presence in the Southeast Asia region.  It will enhance our capacity to serve our clients, and ensure that we continue to provide clear, timely and insightful counsel.”

In addition to Deloitte, Hayler serves on the Standards Review Board of the International Valuation Standards Council, as well as being a member of the adjunct faculty at Singapore Management University’s School of Law and the Honorary Treasurer for the Board of Directors of the Chartered Institute of Arbitrators Singapore. He was also last year a group representative for financial & fintech business group with the local British Chamber of Commerce.

According to the firm, Hayler’s recruitment forms part of its plans to expand its forensics services in the region – a practice which has already grown substantially in recent years to include more than 125 dedicated forensic practitioners based in Singapore, Indonesia, Malaysia, Thailand, and Vietnam, with growth driven by investment in disputes and arbitration, electronic discovery, investigations, forensic digital platforms and financial crime advisory and analytics among other areas.