Mercer appoints Martine Ferland as firm's next President and CEO

28 January 2019

Human capital consultancy Mercer has appointed Martine Ferland as its new chief executive to take over from Julio Portalatin from the beginning of March.

Martine Ferland has been appointed as Mercer’s next President and CEO, stepping up from her current role as Group President from the 1st of March to replace incumbent chief Julio Portalatin. Joining the firm in 2011 as Mercer’s Retirement leader for Europe and the Pacific, Ferland has quickly risen up the ranks, taking on the then newly created Group President role just five months ago.

Ferland can draw from more than three decades of industry experience in strategy, business development and consulting, with a particular focus on clients in the financial services, manufacturing, telcom, and consumer goods sectors across North America, the Asia-Pacific, and Europe. Prior to joining Mercer served as the Director for the Canadian retirement practice of Towers Watson.

Earlier, Ferland spent more than four years as the Global Consulting Group Leader and Asia Retirement Business Leader with Towers Perin prior to the professional services firm’ pre-Watson merger, and since joining Watson has also held the role of  Europe & Pacific President and co-President for Mercer’s Global Health division. Ferland holds a Bachelor degree in Actuarial Science.

Martine Ferland - Incoming CEO - Mercer

In her most recent and present position as Group President, which she assumed only in September last year, Ferland has been tasked with overseeing the firm’s drive for global profitable growth, with Mercer International President David Anderson and US & Canada President Louis Gagnon, who was appointed in November, under her direction – along with the firm’s Global Line of Business Leaders.

“Martine is a talented executive who possesses broad global experience and a proven record of success.  Her deep understanding of our business and clients, and more than 30 years of experience across the health, wealth and career spectrum, has uniquely prepared her for the challenge,” said Dan Glaser, CEO and President of Mercer parent Marsh & McLennan, which derives roughly a third of its $14 billion in revenues from Mercer.

Ferland will replace Julio Portalatin, who has served in the head role since 2012 and will continue on with the company as a vice president for Marsh & McLennan. Portalatin, a member of the board of directors for DXT Technology’s compensation committee, joined Mercer following a number of leadership roles over a five-year period with insurers AIG, culminating in a CEO Growth Economics position in New York.

“Julio energised Mercer colleagues and brought our mission and values to life through the work we do,” said Glaser, who also crossed from AIG.  “He oversaw a major repositioning of the business that resulted in Mercer’s operating income nearly doubling and assets under delegated management increasing fivefold.  Julio’s legacy with Mercer is one of focused execution, impressive financial performance, and colleague development.”

In Asia, Mercer has offices in China and Japan together with ASEAN locations in Thailand, Indonesia, the Philippines, Malaysia and Singapore – the latter practice, headed by chief executive Peta Latimer since August last year, recently celebrated its 40th anniversary in the country, capping the celebrations with HR Vendors of the Year awards for Best Total Rewards Consulting and Best Employee Benefits Consultancy.


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Deloitte adds Richard Hayler as Disputes and Arbitration leader

16 April 2019

Deloitte has brought in Richard Hayler as its new Southeast Asia Disputes and Arbitration Leader. Hayler crosses from FTI Consulting – continuing the recent personnel shuffle in the regional forensics space.

Following the onboarding of veteran forensics expert Jarrod Baker as its new Forensic Investigations Leader for Southeast Asia earlier this year, global professional services leader Deloitte has added another ex-FTI Consulting executive to its regional forensics practice with the appointment of Richard Hayler as its new Southeast Asia Disputes and Arbitration leader. It’s Hayler’s second stint at the Big Four firm.

Originally starting out as an auditor in the chemicals, pharmaceuticals & energy practice of fellow Big Four firm KPMG in the UK (via a five-year Technical Director role with specialist life sciences consultancy Primarius), Hayler after three years crossed to Deloitte in 2008, serving as an Associate Director for its Forensic & Dispute Services division in London, and then from 2012 in Singapore. 

From there, Hayler joined the Singapore office of FTI Consulting’s Economic & Financial practice, promoted to senior managing director at the beginning of last year. Now, like his colleague Baker, Hayler has returned for his second stint with Deloitte, after respectively four and nearly six years with FTI. Meanwhile, FTI recently added e-discovery expert Christopher Marks as a senior managing director – continuing its global raid on Ernst & Young.

“I am delighted to be returning to Deloitte rejoining old friends and being on board with a great team,” Hayler said. This is an exciting time to be back at Deloitte as the firm has made great strides integrating to serve its clients across Asia Pacific better and I look forward to being part of that success.” As of September last year, Deloitte began integrating its Asia Pacific arms into single operational unit – with a co-attendant $321 million investment committed to human capital.Deloitte adds Richard Hayler as Disputes and Arbitration Leader in Southeast AsiaHayler across his career has developed expertise in a broad range of  competencies around forensics, disputes and litigation, including complex valuations, M&A and contractual disputes, accounting irregularities; alleged misappropriation, asset tracing and fraud investigations among others – having led or advised teams multiple jurisdictions in “some of the largest and most complex cases in the last decade.”

“Having Richard in our leadership team is a strong market differentiator,” said Tim Phillipps, Deloitte’s Financial Crime Strategy and Response Network leader for APAC. “His track record and extensive experience will be critical as we continue to expand and strengthen our presence in the Southeast Asia region.  It will enhance our capacity to serve our clients, and ensure that we continue to provide clear, timely and insightful counsel.”

In addition to Deloitte, Hayler serves on the Standards Review Board of the International Valuation Standards Council, as well as being a member of the adjunct faculty at Singapore Management University’s School of Law and the Honorary Treasurer for the Board of Directors of the Chartered Institute of Arbitrators Singapore. He was also last year a group representative for financial & fintech business group with the local British Chamber of Commerce.

According to the firm, Hayler’s recruitment forms part of its plans to expand its forensics services in the region – a practice which has already grown substantially in recent years to include more than 125 dedicated forensic practitioners based in Singapore, Indonesia, Malaysia, Thailand, and Vietnam, with growth driven by investment in disputes and arbitration, electronic discovery, investigations, forensic digital platforms and financial crime advisory and analytics among other areas.