Mercer recruits Big Four partner Vicki Fan as new Hong Kong CEO

Human capital consultancy Mercer has appointed Vicki Fan as its new CEO in Hong Kong – marking yet another changing of guard among its Asian leadership team.

The world’s largest human capital consultancy Mercer has appointed Big Four veteran Vicki Fan as its new Hong Kong CEO. The appointment follows that of Juckchai Boonyawat as the CEO of Mercer in Thailand in June, along with other regional chief execs Prashant Chadha (Malaysia), Bill Johnston (Indonesia) and Peta Latimer (Singapore) who have all been appointed over the past year. Martine Ferland was also welcomed as the firm’s global CEO in March.

“Hong Kong is one of our most important markets in Asia and I’m pleased to have a customer-focused innovator in Vicki leading our Hong Kong team,” said Renee McGowan, Mercer’s Asia CEO, who was also appointed to the role toward the end of last year. “Vicki has the forward-thinking mindset and expertise to drive our team to build and deliver the solutions that create a lasting impact for our clients and their employees for generations to come.”

Fan crosses from Big Four firm Ernst & Young in Hong Kong, where she has served as a partner and Head of EY’s Customer and Operations practice for the past year. Prior to joining EY, Fan, like Singapore Mercer CEO Peta Latimer, was a partner at KPMG. Initially joining in 2011 following a stint at Archstone Consulting, Fan spent seven years in KPMG’s management consulting division, where she was the regional lead for the firm’s largest financial services client.

“I’m excited to bring together my experience in customer engagement, digital and transformation, with the decades of global expertise in the Mercer network, to help local clients achieve success,” commented Fan, who holds a Master’s of Public Health from Columbia University in New York and a degree in business administration from Boston University – after which she spent three years as a consultant for the United Nations Population Fund.

In a press statement, Fan said that she was eager to guide clients through future expansion, shifting workforce demographics, and changing employee needs. “With increasing interest internationally in Hong Kong businesses, employers are facing the enormous challenge of securing sustainable growth. Leveraging Mercer’s global resources and local knowledge, we can not only help businesses reach their investment goals, but also shape a workforce for the future.”