Admin Support Supervisor | Strategic Communications | Hong Kong

Hong Kong
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Company Background

FTI Consulting, Inc. (NYSE: FCN) is a global business advisory firm dedicated to helping organisations protect and enhance enterprise value in an increasingly complex legal, regulatory and economic environment. With more than 6,950 employees located in 30 countries, FTI Consulting professionals work closely with clients to anticipate, illuminate and overcome complex business challenges in areas such as mergers and acquisitions, investigations, litigation, regulatory issues, reputation management, strategic communications and restructuring. The Corporate Finance and Restructuring segment consists of over 1,700 professionals located in 64 global offices.

In Asia, FTI Consulting has a team of more than 500 professionals situated in 12 business centres across the region. We deliver solutions through our market-leading business practices of Corporate Finance & Restructuring, Economic Consulting, Forensic & Litigation Consulting, Strategic Communications and Technology.

Practice Summary

FTI Consulting's Strategic Communications segment is a leading global communications consultancy. With more than 30 years of experience advising management teams in critical situations, we help our clients use their communications assets to enhance and protect their enterprise value. We have a comprehensive view of strategic communications and have created an integrated suite of services to help clients address complex issues and reach multiple stakeholders, and we are a global leader in financial communications, corporate communications and public affairs.

With approximately 700 strategic communications consultants in more than 25 key markets around the world, we combine global reach with critical local knowledge across domestic and cross-border engagements. We have also built an unrivalled depth of industry and interdisciplinary expertise, so clients have access to professionals who are focused on their sector, have a broad network of relationships with key influencers and provide communications counsel based on in-depth industry knowledge and experience.

Position Summary

This is a regional role based in Hong Kong to provide administrative and operation support to the North Asia Strategic Communications team. There will be numerous and various ad hoc administrative duties required, all to ensure the full team is operating well and with optimal efficiently. Importantly, the successful candidate will become a part of the broader team and be comfortable in an international working environment.

Key Responsibilities

  • Review contractual agreement and liaise with Finance department and other relevant parties for discrepancies
  • Facilitate invoice submission, ensure all clients billing are recorded properly
  • Submit contractor request via internal portal and system
  • Provide overall administrative and operational support
  • Manage calendars
  • Arrange and book travel
  • Enter time in the applicable firm system for certain team members
  • Handle any typing, filing, copying, faxing, courier usage and data input
  • Coordinate conferences and meetings and manage follow-up from those
  • Assist in the preparation and submission of expense claims and reimbursements
  • Open new business matters and perform conflict checks in the applicable firm database
  • Manage the team's contact database and friends and family list
  • Collate, analyse, summarise, and report on pertinent business data
  • Support presentation production or produce presentations from scratch
  • Organize and/or support team functions and events
  • Maintain and order stationery supplies
  • Liaise with the support functions (HR, Finance, Marketing, IT, etc.) on internal processes and procedures
  • Assist the Strategic Communications Asia Operations Manager with the preparation of vendor invoice payments, billing, and client invoicing
  • Perform ad-hoc duties as assigned by team - and suggest other projects that should be contemplated to make the team run well

Key Requirements

  • At least 8 years of relevant admin / operation experience in a professional service firm / MNC
  • Highly professional manner and strong work ethic
  • Enthusiastic demeanour and a positive attitude, with a strong willingness to help the team
  • Strong interpersonal skills and ability to communicate at all levels
  • An ability to take initiative, be highly proactive, and take and show responsibility
  • A consistent aptitude to multitask and get a good deal of work done each day
  • Good time management skills and a knowledge of how to actively prioritise workload
  • An ability to solve problems, propose solutions, and think "outside of the box"
  • Solid organisational skills
  • An ability to work under tight deadlines
  • A significant focus on accuracy of work product and high attention to detail
  • Flexibility and adaptability
  • Advanced Word, Excel, PowerPoint and Internet skills
  • Excellent telephone skills
  • Excellent command of English and Chinese, in both written and oral communications

#LI-MN1 Our Benefits

Apart from the well-structured career path and collaborative team environment, our employees enjoy a variety of perks and benefits. Our benefits include, but are not limited to:
  • Competitive remuneration package
  • Comprehensive leave policy
  • Health care benefits including dependents
  • Education subsidy with study and examination leaves
  • Annual paid volunteer hours
  • Corporate matching for corporate charitable event donations

About FTI Consulting

What makes us unique? With more than 6,250 employees located in offices in every corner of the globe, we are the firm our clients call when their most important issues are at stake. Regardless of what level you are, you will have the opportunity to work alongside and learn from top experts in your field on high-profile engagements that impact history. Our culture is collaborative, and we value diversity, recognition, development and making a difference in our communities.

FTI Consulting is publicly traded on the New York Stock Exchange and has been recognized as a Best Firm to Work For by Consulting magazine and one of America's Best Management Consulting Firms by Forbes. For more information, visit and connect with us on Twitter (@FTIConsulting), Facebook and LinkedIn.

FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.

Job information

Firm: FTI Consulting

Location: Hong Kong