Director/Senior Director, Analytics & Insights | Strategic Communications | Singapore

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About the Role

Our Strategic Communications team in Singapore provides our clients with a comprehensive view of strategic communications that leverages our integrated suite of services, including financial communications, corporate reputation, transaction communications and public affairs in all the major markets around the world.

We serve as trusted advisors to management teams and Boards of Directors seeking to seize opportunities, manage crises, navigate market disruptions, articulate their brand, stake a competitive position, and preserve their permission to operate.

Our data and analytics group is seeking an entrepreneurial and creative candidate to join the Singapore Team. The successful candidate will work in close collaboration with the regional management team and the Head of Data and Analytics to develop our data science capabilities in Singapore.

The successful candidate will lead analytics projects for clients, advance new business efforts, deliver actionable insights and promote our data-driven working culture. They will also work in unison with other subject matter experts to create holistic solutions for clients.

What You'll Do

  • Lead data and analytics projects for clients from deep dive analysis and reporting to programme design and implementation.
  • Act as a senior leader in the Data and Analytics team to support strategy and team development
  • Proactively and accurately identify and frame client challenges and propose data-driven solutions
  • Champion the vision and strategy of the Data and Analytics offering internally and externally
  • Support the growth of the Data and Analytics offering in Singapore and the APAC region.
  • Deliver actionable insights for projects in the areas of audience & influencer insights, conversation & media analysis, campaign & message performance, event assessment and more
  • Combine and further develop our data services to solve complex challenges for our clients, especially regarding their communication and reputation efforts
  • Detect hidden patterns, identify trends, reveal drivers, predict developments, visualize similarities and differences, and otherwise leverage data to deliver actionable insights
  • Identify and maintain a reliable pipeline of incoming projects
  • Develop and manage project scopes, timelines and financial parameters
  • Collaborate with other experts on the research, planning and development of data-driven projects
  • Support new business efforts by delivering data-driven insights to inform our approach
  • Support the development of thought leadership surrounding emerging trends and issues
  • Promote the value of analytics and insights to advance our data-driven culture within the firm
  • Work closely with a diverse, global team of data experts on clients across the world


How You'll Grow

FTI Consulting offers excellent training (internal and external) and career development opportunities, a supportive and approachable environment and the opportunity to achieve your potential.

Basic Qualifications

  • At least 7 years and above of experience in a data and analytics environment
  • Proven expertise in turning information into actionable insights
  • Strong intellectual curiosity and exceptional critical thinking
  • Ability to translate abstract and technical concepts into simple language and relatable ideas
  • Passion for tackling challenging problems and skilled in handling ambiguity and uncertainty
  • Experience with media and conversation analysis
  • Talent for establishing rapport and growing relationships with client and colleagues
  • Proficiency with digital listening tools (e.g. Brandwatch/Talkwalker)
  • Statistical skills and experience with statistics programs (e.g. Excel/SPSS/STATA)
  • Experience in scoping and managing analytics projects
  • Appetite for learning and teaching others
  • Ability to work with a geographically dispersed team
  • Capability to work with other subject matter experts on joint solutions
  • Strong sense of data and artificial intelligence ethics
  • This role requires travel to clients and other FTI offices


Desirable Qualifications

  • Work experience in consulting
  • Foundational programming skills in Python, SQL and/or R
  • Expertise with data visualization tools (preferably Tableau, Gephi)
  • Expertise in journalism, media, communications, or marketing
  • Additional language skills

#LI-PN1 Our Benefits

Apart from the well-structured career path and collaborative team environment, our employees enjoy a variety of perks and benefits. Our benefits include, but are not limited to:
  • Competitive remuneration package
  • Comprehensive leave policy
  • Health care benefits including dependents
  • Education subsidy with study and examination leaves
  • Annual paid volunteer hours
  • Corporate matching for corporate charitable event donations


About FTI Consulting

What makes us unique? With more than 5,000 employees located in offices in every corner of the globe, we are the firm our clients call when their most important issues are at stake. Regardless of what level you are, you will have the opportunity to work alongside and learn from top experts in your field on high-profile engagements that impact history. Our culture is collaborative, and we value diversity, recognition, development and making a difference in our communities.

FTI Consulting is publicly traded on the New York Stock Exchange and has been recognized as a Best Firm to Work For by Consulting magazine and one of America's Best Management Consulting Firms by Forbes. For more information, visit www.fticonsulting.com and connect with us on Twitter (@FTIConsulting), Facebook and LinkedIn.

FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.

#LI-PN1

Job information

Firm: FTI Consulting

Location: Singapore

Education: